Wednesday, October 11th, 2023

Addressing underperformance

Underperformance is not just about the individual; it can be a structural issue too. It would be an exceptionally lucky or gifted sales manager who has never had to address the issue of underperformance at some stage in their management career. Sometimes the causes appear to be external – changes in the market environment over which we have little influence… 


Wednesday, October 11th, 2023

Coaching conversations

My Coaching Promise ensures sales professionals have better sales conversations. In today’s hybrid world of both face-to-face and virtual customer conversations, ensuring the best of the limited time we get with customers is paramount. I find it odd that it’s taken for granted that sports professionals have multiple coaches, yet sales professionals struggle to get time with their managers, who… 


Wednesday, September 6th, 2023

ISP events 9.4 2023

Details of upcoming events can be found at the Institute of Sales Professionals website. https://www.the-isp.org/events Resilient leadership in high performance environments Participants will understand the essence of leadership and how their resilience and positivity are important in achieving challenging goals and in building teams which thrive and prosper. Tuesday, 12 September 2023, 09.00 Developing a sales strategy which delivers competitive… 


Tuesday, September 5th, 2023

Becoming an effective coach

Following on from our new Sales Tips 101 column, Bob Apollo presents a parallel series of tips for sales managers, starting with the “Keys to effective coaching”. Coaching is perhaps the most important task of any sales manager, and the thing most likely to impact their team’s performance. Here are five principles to bear in mind when developing our ability… 


Monday, September 4th, 2023

In brief

RAIN Group launches Self- Study+ for sales teams Global sales training company RAIN Group announced the launch of Self- Study+ on 9 August. The new offering combines the “advantages of self-paced learning with the power of practice, feedback, and collaboration”, according to the Boston-headquartered company. The programme features 77 modules across critical skill areas and 11 standard learning journeys. Sellers… 


Monday, September 4th, 2023

Royal recognition for UK postal service’s sales training programmes

Royal Mail Group has won two prestigious awards for its sales training programmes delivered in partnership with sales business school Consalia. The UK postal service provider will receive two Princess Royal Training Awards, celebrating its “Inspiring Sales Mindsets for Growth Programme” and “B2B Sales Professional Degree Apprenticeship”. Established in 2016 and delivered by the City & Guilds Foundation, the Princess… 


Monday, July 10th, 2023

ISP events 9.3 2023

Details of upcoming events can be found at the Institute of Sales Professionals website. https://www.the-isp.org/events Motivation This webinar aims to help you understand how to draw on your hidden energy levels to improve your productivity and results. Tuesday, 4 July 2023, 09.00 Focusing your sales strategy in a changing world As a result of joining this event, your will know… 


Wednesday, July 5th, 2023

Sales strategy 101

Three ways to analyse sales strategies to determine gaps and identify opportunities for improvement. I’ve been selling and consulting for almost two decades now. During that time, I’ve had the chance to collaborate with sales organizations worldwide, assisting them with their sales strategies and designing sales enablement programmes to bridge gaps. Based on my experience, analyzing sales strategies is crucial… 


Wednesday, July 5th, 2023

Students from 11 countries participate in European Sales Competition

Congratulations to all the students who participated in the European Sales Competition (ESC) hosted by Wittenborg University of Applied Sciences in Apeldoorn, Netherlands during May and June. This year’s competition saw twin parallel finals. Students were split into two groups, one selling software from ATOSS, a European company selling workforce management software, while the other main sponsor was TeamViewer, another… 


Friday, April 21st, 2023

ISP events 9.2 2023

Details of upcoming events can be found at the Institute of Sales Professionals website. https://www.the-isp.org/events Do I need to know about change management to lead in sales? As a result of joining this event, participants will know the importance of change management in sales which will enable them to gain access to tools to help them learn and embed personal… 


Thursday, April 20th, 2023

Salespeople and leaders differ on key aspects of buyer centricity

Recent research highlights differences in how sales leaders and sellers view the best ways to engage with prospects, but the majority agree that buyer centricity is the right approach overall – that’s according to a study conducted by sales training specialist ValueSelling Associates and L&D publication Training Industry. A significant majority of sales leaders (61%) believe it makes sense to… 


Thursday, April 20th, 2023

Three sales books with a difference

A trio of important research-based sales books are in the pipeline this year and all are well worth checking out for different reasons. Book 1 The first of these is Transforming Sales Management: Lead Sales Teams Through Change by Grant Van Ulbrich, set for launch on 3 May 2023 along with the “Scared-So What” personal change app, which will be… 


Thursday, April 20th, 2023

Does your organisation have buyer-centric sales skills?

Fewer than half of sales leaders and… 


Tuesday, February 14th, 2023

ISP events 9.1 2023

Details of upcoming events can be found at the Institute of Sales Professionals website. https://www.the-isp.org/events Pick fights! How to make your business/proposition stand out in a crowded marketplace and set yourself apart from your competition Mark Blackmore, Director, Lammore Consulting offers essential advice to make your business or your proposition stand out in a crowded marketplace.Wednesday 8 February 2023, 09:00… 


Monday, February 13th, 2023

SEASAC draws over 100 competitors

Over 100 students from universities across South-East Asia recently competed in three rounds of the latest South-East Asia Sales Competition (SEASAC) 2022, sponsored by paint manufacturer PT Propan Raya. The competition offered participants a “great sales educational experience” one of the leading judges for the final round, Dr Colin Mackenzie told the Journal. The qualifying round was completed on 13-15… 


Monday, February 13th, 2023

Apprenticeships offer better ROI than traditional degrees

Marking the start of National Apprenticeship Week on 6 February 2023, senior UK Treasury minister John Glen has called for students to undertake apprenticeships as an alternative to a traditional university degree. As part of the government’s campaign to boost apprenticeships, the Chief Secretary to the Treasury says that apprenticeships can offer better ROI for young people and will also… 


Friday, September 30th, 2022

Sales competitions 8.5 2022

Ohio Collegiate Sales Competition – Cleveland State… 


Friday, September 30th, 2022

Get in the flow

SAP’s Experiential Sales Learning programs allow salespeople to learn in the flow of their work. To ensure that business continued to flow, in 2020 most companies worldwide responded to the pandemic by making the transition to remote working. More recently, as some businesses began to require employees to work onsite again, others have been cementing a hybrid working model as… 


Friday, September 30th, 2022

Focus on storytelling

When a group of non-native English speakers wanted to hone their English writing and speaking skills, they joined a programme exploring a range of literary genres via the work of a cross-section of authors. We set these business leaders the task of recounting their most memorable sales experiences in the Journal. In this special feature, we explore the rationale behind… 


Thursday, September 29th, 2022

Top sellers are storytellers

Every salesperson has the potential to improve their storytelling skills. As human beings, we have evolved over the generations to use stories to communicate. Moreover, one of the key factors that sets today’s most effective salespeople apart from the rest is their ability to share compelling, relevant anecdotes – typically the experiences of other existing customers – that resonate with…