Latest News

KEEP UP TO DATE with the latest sales news from around the world, including stories and developments with a commercial, educational and political theme of potential interest to sales leaders and their teams.

What salespeople need to succeed in a new sales role

February 19th, 2024 by

Of course, every new salesperson needs to have a clear understanding of what they are selling. But product knowledge is never enough to ensure success. Bob Apollo lists five things every new (and existing) salesperson needs to master: +


Five things to consider before stepping up to a sales management role

February 19th, 2024 by

For many salespeople, their obvious career goal is to advance into sales management. Unfortunately, this can turn into a frustrating move. Here’s what aspiring sales managers need to consider: +


KAM in 2024

February 19th, 2024 by

2024 is going to be challenging, so what are the significant issues for KAMs this year? We asked some respected commentators. What a decade it has been so far: a global pandemic, war in Europe and the Mediterranean, increasing geopolitical uncertainty and uncoupling of global supply chains, the widespread adoption of artificial intelligence (for good and ill), recession in major… 


Your first day

February 16th, 2024 by

What should a salesperson expect from their first few days in a new sales role? I suppose this article could have been titled “What do I wish I had known or done in my first day as a salesperson?” And maybe I might have benefited from reading it then – but that was a long time ago, and in a… 


Addressing individual underperformance

October 13th, 2023 by

Sales managers have a responsibility to identify, understand and address the root causes of individual underperformance in their teams. Here are a few of the key considerations: +


Build a go-to-market coalition

October 13th, 2023 by

By 2026, B2B organizations that unify their… 


Establishing your own personal development plan

October 13th, 2023 by

No matter how comprehensive the training programme provided by their employer, salespeople need to establish and implement their own personal development plan. Bob Apollo highlights a few key considerations: +


Don’t sacrifice effectiveness

October 11th, 2023 by

Five negative effects of sales efficiency. Efficiency in the sales process is a good thing, right? Well, it all depends on what you mean by “efficiency”. The definition of “efficient” is: “achieving maximum productivity with minimum wasted effort or expense.” In parentheses, the Google dictionary notes, “(especially of a system or machine).” And it’s that last part, I want to… 


Negotiation as a trading process

October 11th, 2023 by

How to dodge three avoidable mistakes when closing a deal. It is as if it were yesterday. I can still see their faces: stern, unbending, implacable. The setting was innocuous enough: a small meeting room in the hotel for which I was sales director. On one side of the table, I sat with the general manager, and on the other… 


Addressing underperformance

October 11th, 2023 by

Underperformance is not just about the individual; it can be a structural issue too. It would be an exceptionally lucky or gifted sales manager who has never had to address the issue of underperformance at some stage in their management career. Sometimes the causes appear to be external – changes in the market environment over which we have little influence… 


Coaching conversations

October 11th, 2023 by

My Coaching Promise ensures sales professionals have better sales conversations. In today’s hybrid world of both face-to-face and virtual customer conversations, ensuring the best of the limited time we get with customers is paramount. I find it odd that it’s taken for granted that sports professionals have multiple coaches, yet sales professionals struggle to get time with their managers, who… 


Gazing into the future

October 11th, 2023 by

We look into our crystal ball to understand how technology is reshaping business and wider society via Industry 4.0. We recently sat down with Henrik von Scheel, a leading speaker on AI and an expert on the Fourth Industrial Revolution. As the originator of the term, he is highly regarded by businesses and governments for his insight into digital trends…. 


Cowell takes delivery of classic electric Mini

October 11th, 2023 by

The arrival of Mini eMastered heralds the dawn of an exciting new era for David Brown Automotive, an iconic British brand recognised globally for its handbuilt automotive creations. Michelle Gay, Sales, & Marketing Director, David Brown Automotive, tells the Journal: “We’re delighted to reveal Simon Cowell’s car – one of the very first customer examples of our new Mini eMastered… 


News in brief

October 11th, 2023 by

Bluewater appoints EMEA sales director In September, water purification and beverage solutions specialist Bluewater announced the appointment of Fredrik Aminoff as sales director for EMEA and other key markets, including Southeast Asia. The move is designed to extend the company’s market reach. Based out of the Bluewater head office in central Stockholm, Aminoff brings a wealth of experience, having excelled… 


Electric superbike company appoints legendary CRO

October 11th, 2023 by

Electric superbike manufacturer Verge Motorcycles has appointed business and retail visionary George Blankenship as its new Chief Revenue Officer. With a career spanning more than 40 years, Blankenship is known for developing acclaimed retail strategies for world renowned brands such as software and computer maker Apple and electric car manufacturer Tesla. “Motorcycles have been manufactured with the same underlying format… 


Trust unlocks online sales

October 11th, 2023 by

A new report from “trust platform for digital commerce” Forter has found “alarming rates of false declines, cart abandonment, and trust issues” in online shopping. The 2023 Consumer Trust Premium Report explores the relationship between consumer shopping habits and brand trust. Over 73% of UK consumers have had a negative online shopping experience, with high rates of false declines (14%),… 


Homebuilder extends ISP membership

October 11th, 2023 by

Homebuilder Keepmoat has enrolled almost 120 sales professionals as members of the Institute of Sales Professionals as part of a focus on customer service through sales excellence. Announcing the move on 5 September, the ISP emphasised how the initiative will support continuous professional development of Keepmoat’s salespeople and promote high ethical standards. The salespeople will take the ISP’s registration exam… 


Transform for the future

September 5th, 2023 by

Anticipating the future puts you ahead of the game. Here is an innovative guide to driving change. Part I: We couldn’t possibly do that! How the “future readiness movement” began. It was the midst of the pandemic, and it was my first team meeting as I embarked in my new role as the Chief Operating Officer for SAP Asia Pacific… 


GenAI for sales messaging

September 5th, 2023 by

Gartner has devised its Generative Value Messaging… 


ISP upgrades education offerings

September 5th, 2023 by

The Institute of Sales Professionals is promising a fresh approach to learning and development for salespeople with a comprehensive upgrade of its sales qualifications. The ISP has announced a revamp of its Level 4 qualification for established salespeople and says further changes to other qualifications will be made over coming months. The changes promise more flexibility and focus for salespeople…