Tuesday, July 28th, 2026

2026 DMA awards open

The 2026 DMA Awards opened for entries on 7 July. The Data & Marketing Association (DMA) is inviting brands, agencies, charities, marketing and technology partners to submit the campaigns, programmes and innovations that have defined the past year. Now in its 46th year, the DMA Awards is among the UK’s longestrunning marketing awards, recognising work that combines strategic thinking, outstanding… 


Tuesday, July 28th, 2026

Unify tech around a single view of the buyer

In today’s tech world, when it comes to prospecting, the strongest performers unify channels, workflows, and reporting around a single view of the buyer. However, fragmentation and lack of integration is holding sales teams back, according to a whitepaper from B2B outreach specialists Sopro. The Brighton-based lead-gen company argues that, while sales and marketing organisations now use a growing mix… 


Tuesday, July 28th, 2026

Journal’s come home

The International Journal of Sales Transformation has reverted to its original ownership, following a year under the auspices of the Institute of Sales Professionals. Founding editor Nick de Cent says: “I’d like to thank the ISP for their input to the Journal and offering us a home for a year. We are excited now to be going forward as an… 


Thursday, July 16th, 2026

News Roundup

Journal’s come home The International Journal of Sales Transformation has reverted to its original ownership, following a year under the auspices of the Institute of Sales Professionals. Founding editor Nick de Cent says: “I’d like to thank the ISP for their input to the Journal and offering us a home for a year. We are excited now to be going… 


Thursday, July 16th, 2026

Another B2B reckoning

What defines a “supplier-switch” moment for customers has shifted for a third time in a decade.  Rising buyer expectations and the acceleration of AI capabilities are driving a wedge between B2B market growth leaders and laggards. This divide may prove to be deeper than both the consumerisation of business buying and the surge in e-commerce self-serve that emerged during the… 


Friday, March 13th, 2026

Five key B2B sales strategies

Warwick Business School has outlined five B2B sales strategies to help businesses thrive in today’s business environment. 1 Turn price transparency into a weapon Proactive transparency, particularly early in the relationship with a customer, actually drives better commercial outcomes. Early cost disclosure led to approximately $1,400 more in backend profits per customer, according to a 2021 paper by by Michael… 


Friday, March 13th, 2026

A question of (purchase) complexity

In a world where technology has outpaced the theory, how do we define a new operating framework for sales and marketing? Here is a question that, in my view at least, should not still need asking in 2026: what is the actual difference between marketing and sales? Ask ten senior commercial leaders and you will get ten different answers. Ask… 


Friday, March 13th, 2026

Sales Leadership 101 – Are sales and marketing aligned around the customer?

Use this checklist to assess your current interface with marketing – and the customer. If you can’t answer “yes” to the following questions or don’t know the answers, it may be time to revisit the alignment between sales and marketing in your organisation – and your customer focus. 1. Go-to-market strategy 2. Buyer confidence and customer focus 3. KPIs, accountability… 


Friday, March 13th, 2026

A game of two halves

Are sales and marketing functions strategically aligned to optimise business? We asked a range of experts – practitioners, academics and consultants – six questions about the interaction of sales and marketing in a B2B environment. We sought their views on how well sales and marketing organisations typically collaborate to support the aims of a business. We asked them how the… 


Friday, March 13th, 2026

Building bridges between sales and marketing

For businesses to thrive, sales and marketing need to reforge their relationship. I’ve been writing about sales and sales management since the mid-1980s – that’s around 40 years. For almost 20 years, I was heading up a marketing communications agency. So, I’ve observed the sales and marketing relationship from both perspectives. During much of that time it is fair to… 


Friday, March 13th, 2026

A strategic approach to ABM

ABM Is no longer a marketing tactic; it’s a commercial operating model. Account-Based Marketing (ABM) has an identity crisis, but not because it is losing relevance. Quite the opposite. ABM has become so commercially potent that describing it as a marketing approach is no longer accurate.  In nine years of running the Global ABM Conference, we have witnessed ABM evolve… 


Friday, March 13th, 2026

A critical new mandate for marketing

What if marketing, sales, sales enablement, and customer success align around a mandate to eliminate barriers to buyer confidence and ensure customers achieve their desired business. There’s a growing recognition that the challenge in complex B2B sales isn’t just about creating demand or building pipeline. The challenge lies in ensuring that we eliminate the barriers to buyer confidence – before,… 


Friday, March 13th, 2026

Buying groups growing larger and procurement becoming more influential says analyst

The typical buying decision now includes 13 internal stakeholders and nine external influencers, with that number rising for more complex or strategic purchases, according to research and advisory firm Forrester. And, while generative AI is fundamentally reshaping how business buyers discover, evaluate, and purchase products and services, it has also become something of a “double-edged sword” in the buying process…. 


Friday, March 13th, 2026

By 2028 AI agents will outnumber sellers tenfold – Gartner

With AI agents poised to reshape sales, sales leaders must rethink strategies to unlock true value, business and technology insights company, Gartner warns. By 2028, AI agents will outnumber human sellers by ten times, yet fewer than 40% of sellers will report that AI agents have improved their productivity, it claims. As AI agents become ubiquitous, Gartner advises that sales… 


Friday, March 13th, 2026

Beyond the “war”: 20 years of research on the sales and marketing interface

20 years on from HBR’s seminal “Ending the War” paper, how can business leaders align sales and marketing to maximise market performance? When Philip Kotler, Neil Rackham, and Sujay Krishnaswamy published “Ending the War Between Sales and Marketing” in Harvard Business Review (2006), they gave managers a language for an enduring organisational tension. Sales and marketing, they argued, were structurally… 


Monday, November 24th, 2025

Selling strategic investments

How to use capital budgeting as a sales methodology. Abstract Capital budgeting is a fundamental process in corporate finance involving the evaluation and selection of long-term investments that are in line with a company’s strategic objectives. When employed as a sales methodology, capital budgeting helps sales representatives present their products and services as strategic investments to potential clients. This approach… 


Friday, November 21st, 2025

Agents of change

Top tips for sales teams to get started with agentic AI. The next transformation in sales is already underway. One where AI moves from predicting outcomes to acting on them. Agentic AI, powered by generative models, is beginning to shoulder parts of the coordination, analysis, and execution that have long slowed down sales teams. By handling structured tasks, it frees… 


Friday, November 21st, 2025

NEWS ROUNDUP

What is workslop? A recent article in Harvard Business Review coins a new term: “workslop” – poor-quality but plausible-looking work created using AI that is not fit for purpose. HBR defines workslop as “AI-generated work content that masquarades as good work but lacks the substance to meaningfully advance a given task”. Research by the BetterUp Labs team, in collaboration with… 


Tuesday, September 30th, 2025

Safety, problem solving and creating value between organisations

ISP managing director Guy Lloyd and Warwick Business School’s Professor Nick Lee are in conversation with celebrated sales researcher and author Professor Neil Rackham, known for his pioneering sales research and developing the SPIN methodology. Guy Lloyd: What are the big changes you’ve seen in selling activity since you were doing your research for SPIN Selling? Neil Rackham: I think… 


Tuesday, September 30th, 2025

Growing sales is easy…and yet

A sales leader challenges common misconceptions around “silver bullet”, short-term tactics to boost sales. It’s the end of the fiscal period, sales have been tracking well but the OI/EBITDA 1 number isn’t where it should be, so Sales needs to sell more. Its budget time and we grew well last year, but the plan is for up to 40% growth…