Tuesday, July 27th, 2021

Agile leadership

How applicable is agile leadership within a traditional organisational structure? The focus of my research project will be understanding what makes an agile leader and their ability to create and manage an agile organisation. What are the specific characteristics, cultural traits and mindset that define an agile leader and what makes them different? I investigate whether it is possible for… 


Monday, July 26th, 2021

The Emerging Importance of Ethical Leadership

Nostos (Ancient Greek: νόστος) is a theme common in Ancient Greek literature. It was brought to life in Homer’s Odyssey. Nostos concerns an epic hero returning home by the sea and retaining both his status and identity. In a metaphorical sense, I planned to use Homer’s Odyssey to draw upon my business life experiences and journey. Little did I know… 


Monday, April 26th, 2021

Cultural and emotional barriers which cause resistance to change

Literature review “The true measure of leadership is to confront the anxiety of the people of their time.” This quote by Jacinda Ardern, current Prime Minister of New Zealand, beautifully summarises the essence of leadership and reveals a depth in leadership qualities only acknowledged and explored by a few. Through introspective and autoethnographic work on developing and applying the ability… 


Monday, April 26th, 2021

Do millennials have a chance?

The theme of my research is to explore the extent to which companies need to adapt and change to cater to a multi-generational workforce, define what the distinct differences really are using facts data, and in the process also draw out similarities. I will look at how stereotypes and unconscious bias skew realities, responses and attitudes. My research seeks to… 


Friday, November 6th, 2020

The Magic 6

How to lead virtual (and hybrid) meetings. In spring 2020, meetings changed. Instead of physically meeting up with colleagues, everything moved online during lockdown. Of course, sales teams have been catching up with colleagues in the field by phone or video chat for years, but, in March, everything went remote: team meetings, client meetings and much, much more. While meetings… 


Friday, November 6th, 2020

SIX KEYS TO UNLOCK PROBLEM-SOLVING POTENTIAL

DO RIGID PROCESSES WORK IN TODAY’S WORLD… 


Thursday, May 28th, 2020

2020 Q1 Research Review – edited by Jeremy Noad

The research review aims to help readers keep up to date with recently published research on sales-related topics. The review highlights short abstracts of academically peer-reviewed research. This selection of published research is from a range of academic journals. In this edition, the abstracts include three themes that focus on sales performance, customer management, and sales behavioural studies. Sales Performance… 


Thursday, May 28th, 2020

Sales leaders’ top 10 wish list

What are the top sales leadership priorities for the coming months? What are sales leaders looking to accomplish? What would they do if money were no object? To find out, the RAIN Group Center for Sales Research surveyed 423 sales, enablement, and company leaders. Respondents were asked about the importance of 16 different potential priorities and asked the $64,000 question:… 


Tuesday, May 26th, 2020

Helping cross-functional team leaders achieve better results

Research led to the creation of a “Success Guide to Leading A Cross-Functional Team”. My aim with this research is to help cross-functional team leaders garner better team performance by providing an easily consumable, repeatable set of recommended behaviours and actions to help guide them to success. Team leaders can utilize the knowledge provided from these research findings for guidance,… 


Tuesday, May 26th, 2020

Igniting a SPARK

How to introduce a collaborative change methodology to further support embedding of a sales academy into an organization. “How will I introduce a collaborative change methodology to further support the embedding of the SPARK Sales Academy into our organisation?” Simon Sinek (2011) tells us to start with “why”. My concern begins to formulate by asking myself, “Why did my sales… 


Friday, May 22nd, 2020

Resourceful humans, not just human resources

How to manage and lead through the current crisis with the wisdom of Aristotle. In a recent London Business School poll, we asked an audience of over 1,000 senior executives how as leaders they would like to look back on the current crisis. They could choose from five possible outcomes – for them personally as well as for their organisations:… 


Tuesday, June 25th, 2019

Debunking the myths about the future of sales

A Harvard Business School professor’s insights into the science of sales. In this interview with Deirdre Coleman, Frank Cespedes, Senior Lecturer at Harvard Business School, dispels the myths surrounding technology’s impact on the future of sales and why the need to rethink sales also means rethinking sales leadership. He considers the social and financial impact of sales productivity, and stresses… 


Tuesday, June 25th, 2019

Study uncovers sales leadership challenges

The overwhelming priority for sales leaders is improving sellers’ ability to communicate value while their top challenge is hiring, a new survey from global performance improvement company RAIN Group finds. Top Sales Leadership Challenges and Priorities brings together the views of 423 sales, enablement, and company leaders to better understand their greatest obstacles and primary focus over the next 12… 


Friday, March 22nd, 2019

Creating a sales control system

This project from 2016 explores how to create a sales control system designed to deliver a company’s key objectives. Introduction Sales is no longer an independent isolated function within an organisation, but is an integral and cross-functional part of a company’s strategy (Storbacka et al 2011). Sales now not only executes the strategy, but helps create and drive the strategy… 


Thursday, March 21st, 2019

Pranking a tech giant

The surprising thing I learnt from giving a 20-minute nonsense presentation to a well-known tech company. The greatest thing I ever wrote, something I’ve jokingly referred to as my magnum opus, was a 20-minute lecture on innovation for the executive team of a major US corporation. As they do not come out all that well in this story, I won’t… 


Tuesday, December 18th, 2018

Achieving mastery

Participating in a Masters programme is a significant commitment. We asked two leaders about their journey. “Not all readers are leaders, but all leaders are readers” Stephen Gaskell is Director E-Commerce, Retail & Distribution at SONY Mobile. A member of SONY’s leadership programme, he has been on a journey of transformation in establishing his business unit within SONY Mobile. He… 


Monday, September 24th, 2018

Exploring distributed leadership practice

Can distributed leadership practice bring positive impact in a sales focused environment? Background The COE is a team of highly skilled and senior solution experts, each responsible for a specific solutions area, product line or area of focus. Their responsibilities include primarily sales pipeline (demand) management and revenue attainment for their responsible lines of business. Within these two main pillars,… 


Friday, September 21st, 2018

The ambiguity advantage

For Camilla Harder Hartvig, the single trait that has defined her successful leadership has been a willingness to address uncertainty and get comfortable with it. She shares how she’s learned to transform complexity and ambiguity into something that creates enduring value. Some of the most important leadership lessons learned by Camilla Harder Hartvig were forged in the crucible of calamity…. 


Friday, September 21st, 2018

Tribute to Robert Racine

It is with great sadness that we report the passing of Robert Racine on the morning of 3 September. Despite a demanding role as Wipro’s VP, Global Sales Enablement, Robert always found time to contribute to organisations dedicated to furthering our understanding of sales enablement. He was a member of the Journal’s editorial board, a Fellow of the APS, and… 


Thursday, May 17th, 2018

Be prepared for a rollercoaster

Dual WISA award winner, Emma-Leigh Waters only started her career in sales two years ago after a move from finance. Here, she talks about the value of accelerated and experiential learning, how resilient salespeople think, and how trusting the process and finding balance have worked for her. Fresh from scoring her double whammy win at the Women in Sales Awards…