Latest News

KEEP UP TO DATE with the latest sales news from around the world, including stories and developments with a commercial, educational and political theme of potential interest to sales leaders and their teams.

National sales awards

July 7th, 2025 by

Closing date for nominations in the UK’s National Sales Awards is 11 July, with finalists announced on 18 July. Individual and team categories include Sales Director of the Year, Sales Team of the Year, Sales Manager of the Year, SDR of the Year, Rising Star and Enablement Team! Nomination for each category is free. Winners will be announced at a… 


Consumers wary of social media

July 7th, 2025 by

Consumers report that social media is their least trusted source when making buying decisions; at the same time, it’s where they interact with family and friends, who also serve as their most trusted sources. These are among the latest findings in a 9 June article from consultants McKinsey: “State of the Consumer 2025: When disruption becomes permanent”. When ranking sources… 


Success in an “AI-first” world

July 7th, 2025 by

Top-performing go-to-market teams have aligned on three objectives that unlock success in a so-called “AI-first” world, according to the State of Sales Enablement Report 2025 from enablement platform Highspot. The survey found: The 11th edition of the State of Sales Enablement Report surveyed some 350 enablement (46%), marketing (21%), sales (12%), and revenue operations (10%) professionals. +


CSOs must foster alignment among buying teams

July 7th, 2025 by

Building consensus and fostering alignment amongst members of diverse buyer groups should be a priority for sales leaders, analysts firm Gartner tells the Journal. Today, buying groups are more diverse than ever, comprising up to 16 people potentially spanning four functions, with individual members each having their own priorities and opinions. B2B buyer teams frequently demonstrate unhealthy conflict during the… 


Motivation– a strategic imperative

July 7th, 2025 by

Exploring the hidden driving force behind sales excellence. Why should we care about how motivated our salespeople are? Do we understand what motivates someone to do their best? How do the drivers of motivation vary between individuals, and can our best intentions demotivate our people? This edition of the Journal explores these questions. I think we can all agree that… 


Sales Tips 101 – Making a career of sales

April 10th, 2025 by

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Sales Management Tips 101 – Making a career of sales

April 10th, 2025 by

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Making a career of sales

April 8th, 2025 by

There is no doubt that sales can be an excellent and satisfying career. As a reader of this Journal, I hope that you already believe this as strongly as I do. I am encouraged by the work being done by a growing number of schools, educational establishments and bodies like the UK’s Institute of Sales Professionals (ISP) to establish and… 


A global sales playbook

April 8th, 2025 by

Why winning globally starts with one consistent sales methodology. Global sales success demands precision, alignment and a relentless focus on delivering value. Yet many sales organizations expand internationally without a unified plan. This haphazard approach leads to fragmented strategies, inconsistent messaging and unpredictable results. To succeed globally, companies need a single, consistent playbook built on a proven sales methodology. This… 


81% of buyers dissatisfied with chosen suppliers – Forrester

April 8th, 2025 by

Tight budgets, AI’s influence in buying and selling, negative buying experiences, and long purchase cycles are further complicating the B2B buying process and frustrating buyers and sellers alike. According to Forrester’s The State Of Business Buying, 2024 report, 86% of B2B purchases stall during the buying process and 81% of buyers express dissatisfaction with their chosen providers. While buyers rely… 


ISP to acquire the Journal

April 8th, 2025 by

The International Journal of Sales Transformation is poised to start the next chapter in its story with the news that it is being acquired by the Institute of Sales Professionals. Editor Nick de Cent said: “We have been publishing the Journal for over ten years and now is the right time to move it onto the next stage. I’m delighted… 


How do customers want to be sold to in 2025?

April 7th, 2025 by

What core values should underpin sales from a customer perspective in 2025 and beyond? Back in 2009 a seminal doctoral thesis helped to usher in a new approach to sales: How can a client-centric values approach to selling lead to the co-creation of a new global selling mindset? Dr Philip Squire, who conducted the original research, is looking to run… 


McKinsey boosts digital marketing presence

April 7th, 2025 by

Marketing leaders who prioritize customer-first marketing capabilities to boost their understanding of customer needs can grow 28% faster than their peers, according to strategic management consultancy McKinsey. The consultancy has stepped up its presence in the digital marketing operations and technology (DMOT) sphere with the acquisition of ET Medialabs (ETML), a leading performance marketing and analytics agency in India. The… 


Gartner spells out top commercial threats facing sales leaders in 2025

April 7th, 2025 by

Chief sales officers must evolve with rapid market changes and emerging technological influences to succeed. That’s the message from research and advisory firm, Gartner. As the global marketplace evolves at an unprecedented pace, Gartner says it has identified the top seven commercial threats facing sales leaders in 2025. “There is increasing pressure on leaders to enhance performance amidst macroeconomic fluctuations,”… 


Key messages about key accounts

January 10th, 2025 by

As key account management becomes ever more important in an evolving sales world, how can organisations hone their approach to strategic and key accounts? Cracking the code of key account management” was the focus at sales business school Consalia’s 19th Global Sales Transformation conference, held at the London Stock Exchange on 28 November. Introduced by sales thought-leader and Consalia CEO… 


Omnichannel, AI and the future of B2B sales

January 9th, 2025 by

How are B2B buyer expectations changing and where is B2B sales headed? In the previous edition of the Journal, we ran a story on McKinsey’s ninth global B2B Pulse report (released 12 September), which questioned 4,000 B2B decision-makers across eight major industries. This identified how B2B suppliers are responding to “consumer-like” purchasing demands from buyers. Here we talk to the… 


Brave new world of AI in sales

January 8th, 2025 by

Gen AI could take on the role of a sales agent within a team, according to a 16 September article from strategic consultancy McKinsey: “An unconstrained future: How generative AI could reshape B2B sales.” The consultants suggest that Gen AI agents could eventually act as “skilled virtual coworkers, planning and booking complex logistics and handling routine customer inquiries”. The article… 


But will there be enough power to run AI?

January 8th, 2025 by

Artificial intelligence and generative AI are driving rapid increases in electricity consumption, with data centre forecasts over the next two years reaching as high as 160% growth, according to technology analysts Gartner. Some 40% of existing AI data centres will be operationally constrained by power availability by 2027, Gartner predicts. Gartner estimates the power required for data centres to run… 


Firms look to step up enablement but Gen Z wary of AI

January 8th, 2025 by

Investment in enablement tools such as sales content management and automation, training and coaching, buyer engagement, strategy and planning, and recent research is poised to increase, according to a 2024 survey by Seismic, an enablement firm headquartered in San Diego. Generation Enablement Report: The Rise of Enablement’s Influence found that most organisations (89%) plan to retain or increase investment next… 


Using AI to prepare for sales conversations

September 30th, 2024 by

Whilst AI is unlikely to completely replace salespeople in complex B2B environments, it certainly has the potential to make good salespeople even more effective. Here are a few of the most important ways in which salespeople are using AI: +