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Thursday, July 10th, 2025
Salespeople have agency in shaping their own experience. Here are five simple steps individual salespeople can take to support their own well-being and motivation: Managers want their people to succeed, but they can’t support what they can’t see. Proactive, honest communication is a key ingredient in creating a healthy sales team dynamic. +
Wednesday, July 9th, 2025
Details of upcoming events can be found at the Institute of Sales Professionals website. https://www.the-isp.org/events Strategies for Developing High-Performance Teams Attending this event will improve your understanding of the key drivers of sales performance, enabling you to design and deliver a simple strategy for training and developing your own high-performance team. 11 July 2025, 11.00 – 11.45 am BST How…
Wednesday, July 9th, 2025
Northeast Intercollegiate Sales Competition, NISC – Hosted…
Wednesday, July 9th, 2025
Key Account Management Forum (KAM Forum) Details…
Monday, July 7th, 2025
The Institute of Sales Professionals recently hosted a social gathering for sales leaders and Fellows at The Folly in central London. The event provided senior sales professionals with a valuable chance to strengthen existing relationships, make new connections, and share experiences informally. Feedback has been overwhelmingly positive, with many highlighting how much they appreciated the opportunity to network face to…
Monday, July 7th, 2025
Despite being one of the most critical functions within any organisation – directly impacting revenue, customer relationships, and business growth – sales has historically lacked equivalent formal structures and standards to those that exist in professions such as law, accounting, or medicine. The Institute of Sales Professionals underlines that joining a recognised professional body for sales is an essential step…
Monday, July 7th, 2025
AI is threatening call centre and other customer service jobs, according to business leaders. Chief executive of fintech Klarna, Sebastian Siemiatkowski recently highlighted the impact of AI on jobs. Last year, the fintech announced a hiring freeze and said that it had replaced 700 of its 3,000 customer service jobs with a virtual assistant tool. Customer service staff are being…
Monday, July 7th, 2025
Here are five practical steps that sales managers and leaders can take: +
Monday, July 7th, 2025
Gartner suggested last year that at least 30% of generative AI businesses in the testing phase would be abandoned after proof of concept by the end of 2025, according to a report in AI Business. Organisations have been struggling to justify genAI investments due to the substantial costs involved. The analyst firm found that early genAI adopters were finding that…
Monday, July 7th, 2025
Ongoing challenges that drove last year’s decline in customer experience (CX) quality – weaker employee experience, waning customer obsession, disappointing tech implementations, and economic volatility – continue to impact how consumers perceive CX quality, according to Forrester’s global Customer Experience Index rankings for 2025 which were unveiled on 24 June. Moreover, the disparity between the customer experience that brands intend…
Monday, July 7th, 2025
Closing date for nominations in the UK’s National Sales Awards is 11 July, with finalists announced on 18 July. Individual and team categories include Sales Director of the Year, Sales Team of the Year, Sales Manager of the Year, SDR of the Year, Rising Star and Enablement Team! Nomination for each category is free. Winners will be announced at a…
Monday, July 7th, 2025
Consumers report that social media is their least trusted source when making buying decisions; at the same time, it’s where they interact with family and friends, who also serve as their most trusted sources. These are among the latest findings in a 9 June article from consultants McKinsey: “State of the Consumer 2025: When disruption becomes permanent”. When ranking sources…
Monday, July 7th, 2025
Top-performing go-to-market teams have aligned on three objectives that unlock success in a so-called “AI-first” world, according to the State of Sales Enablement Report 2025 from enablement platform Highspot. The survey found: The 11th edition of the State of Sales Enablement Report surveyed some 350 enablement (46%), marketing (21%), sales (12%), and revenue operations (10%) professionals. +
Monday, July 7th, 2025
Building consensus and fostering alignment amongst members of diverse buyer groups should be a priority for sales leaders, analysts firm Gartner tells the Journal. Today, buying groups are more diverse than ever, comprising up to 16 people potentially spanning four functions, with individual members each having their own priorities and opinions. B2B buyer teams frequently demonstrate unhealthy conflict during the…
Thursday, April 10th, 2025
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Thursday, April 10th, 2025
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Thursday, April 10th, 2025
Northeast Intercollegiate Sales Competition, NISC – Hosted…
Thursday, April 10th, 2025
Details of upcoming events can be found at the Institute of Sales Professionals website. https://www.the-isp.org/events Trends defining the future of B2B sales How AI, automation, and evolving buyer behaviours are reshaping B2B sales. 2 April 2025, 2.00 – 3.00 pm BST The fallacy of control: making sense of sales metric How to effectively use sales metrics to drive better performance…
Thursday, April 10th, 2025
Sales Enablement Summit This summit brings together…
Tuesday, April 8th, 2025
Tight budgets, AI’s influence in buying and selling, negative buying experiences, and long purchase cycles are further complicating the B2B buying process and frustrating buyers and sellers alike. According to Forrester’s The State Of Business Buying, 2024 report, 86% of B2B purchases stall during the buying process and 81% of buyers express dissatisfaction with their chosen providers. While buyers rely…
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