Friday, September 30th, 2022

Cranfield KAM Forum (Reports from Q2 2022)

“Putting the customer at the heart” by Mark Bailey Rolls-Royce plc is a company that deals with power and propulsion and should not be confused with the motor-car company, which is entirely separate. Rolls-Royce plc provides power and propulsion systems for land, sea, and air, including nuclear submarines, military and civil aircraft, and major data centres. All of its systems… 


Saturday, October 31st, 2015

It’s all about the client

Authenticity, cultural fit and solving client problems are just some of keys to selling professional services, reports Chris Alder. Too many people in professional services do too little to understand the business of their clients – let alone clients’ specific issues and concerns. That’s a startling conclusion from a white paper published by sales training specialists Huthwaite International.1 Add in…