Thursday, July 16th, 2026

Another B2B reckoning

What defines a “supplier-switch” moment for customers has shifted for a third time in a decade.  Rising buyer expectations and the acceleration of AI capabilities are driving a wedge between B2B market growth leaders and laggards. This divide may prove to be deeper than both the consumerisation of business buying and the surge in e-commerce self-serve that emerged during the… 


Sunday, July 5th, 2015

To improve sales, pay more attention to presales

As buying behaviour becomes more sophisticated, presales has emerged as a vital engine in the sales pipeline, argues McKinsey & Co. At a time when CEOs are on a constant quest for growth, there is a promising but often overlooked capability available close to home: presales. Building on our analysis of what drives performance in our book Sales Growth, we…